Privacy Policy

Effective Date: 01 Jan 2026

Last Updated: 04 Nov 2025

1. Introduction

This Privacy Policy outlines how Back2Basics Lab (“we,” “our,” or “us”) collects, uses, protects, and discloses personal and technical information of users (“you”) who visit our main website www.back2basics.engineering, use our desktop applications including the B2B Lab LMS Client and B2B Lab LMS Downloader, or access any related digital learning tools.

By using our platform, tools, or services, you agree to this Privacy Policy and the data practices described herein.

2. Information We Collect

a. Personal Information

We may collect and process the following personal details:

• Full name, date of birth, email address, and phone number
• KYC (Know Your Customer) verification documents for identity validation
• Payment and billing details (processed via third-party gateways)
• Profile information, user credentials, and system activity logs

b. Educational and Course Information

We collect information related to your learning activities, including:

• Courses enrolled, completion progress, and performance data
• Assessment responses, uploaded project files, and feedback
• Instructor or staff evaluation records

c. Technical Information

• Device and operating system type (e.g., Windows 10/11)
• IP address, location approximation, browser type, and login timestamps
• Usage metrics from the B2B Lab LMS Client and B2B Lab LMS Downloader
• Download activity of the virtual machine image and file integrity logs

3. How We Use Your Information

• Authenticate user identity and control access to restricted content tiers
• Process secure payments and send digital receipts
• Provide and personalize course content delivery
• Validate assessments, store grades, and issue certificates
• Monitor license usage of the downloadable virtual machine image
• Communicate important updates, renewals, or grace period notices
• Improve technical reliability, security, and course quality

4. Information Sharing

We do not sell your information to third parties. However, we may share your data with:

• Payment service providers for transaction processing
• Cloud or server infrastructure providers for hosting data
• Analytics and monitoring tools to ensure system integrity
• Regulatory or legal authorities if required by applicable law

5. Cookies and Tracking

Our website and client software may use cookies or similar technologies to maintain session states, monitor user performance, and enhance experience. Users can control cookie settings via browser preferences.

6. Data Retention

We retain personal and educational data as long as your account remains active or as required by law. Course progress and certificates are archived for verification purposes.

7. Security Measures

All communications are secured via HTTPS/SSL. Sensitive information such as payment credentials is transmitted directly to certified payment processors. Data is stored on secure, access-controlled servers.

8. User Rights

• Request access, correction, or deletion of your personal data
• Withdraw consent for data use (subject to policy conditions)
• Request export of personal data for record purposes

Contact: privacy@back2basics.engineering

9. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact

For any privacy-related inquiries, contact support@back2basics.engineering.